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• Wish to speak with an individual who can direct you to the various health and human services you might need? Call Johnson County's OneAssist at 913-715-5000.
• Have a news item you would like to contribute? Please send it to us and we will post it here.
• Wish to be notified of news items soon after they are posted? Send us your email address.

Agency of the Month Highlight – May 2024

Pharmington Drugs is a locally-owned community pharmacy dedicated to providing outstanding customer service at an affordable price. Their pharmacy primarily serves the communities of south Overland Park and Stanley area but they offer free home delivery within a 5-mile radius. They also are able to offer mailing services to both Kansas and Missouri for a small fee. They offer a variety of services including prescriptions, immunizations and basic non-sterile compounds.

Pharmington Drugs, is now accepting KanCare plans. They also sell medications close to cost, ensuring consistently low prices for all patients see a list of examples of their low prices or call 913-291-0545 for a comprehensive list. They offer drug take back every day. More info...

Want us to highlight your agency? Please email us with the specific information about your agency that you would like us to highlight and we will post it here.

May 13, 2024

Join Step UP Job Fairs in Olathe on Thursday May 23 from 12:30 pm - 3:00 pm at the Olathe Community Center (1205 E. Kansas City Rd., Olathe, KS ). More info...

May 13, 2024

EFSP Grant Notice: Johnson County, Kansas, has been awarded Federal funds for Phase 41 of the Emergency, Food and Shelter Program (EFSP) by the state set-aside committee in the amount of $116,975. Funds supplement emergency food and shelter programs locally. Applications must be received by 4pm on Tuesday, June 4th, 2024. Read about agency qualifications and the application process here ...

May 8, 2024

The Social Security Administration's Ticket to Work Program's next WISE webinar Expanding Your Job Search with Ticket to Work will be Wednesday, May 22, from 3:00 pm to 4:30 pm Eastern Time. To register you can sign up online or call 1-866-968-7842 or 1-866-833-2967 (TTY)

May 8 2024

Workforce Partnership (8535 Bluejacket St., Lenexa, KS) join us on Tuesday, May 21 for the United States Postal Service (USPS) hiring event from 1:00- 4:00 p.m. On site interviewing to fill full-time positions. More info…

May 8 2024

Workforce Partnership (8535 Bluejacket St., Lenexa, KS) join us on Tuesday, May 14 for the United States Postal Service (USPS) hiring event from 1:00- 4:00 p.m. On site interviewing to fill full-time positions. More info…

May 02, 2024

Community Supported Employment Job and Resource Fair will take place on Wednesday, May 22 from 2:00 to 3:30 pm at the Johnson County Arts and Heritage Center (8788 Metcalf Avenue, Overland Park, KS). Please email [email protected] by Wednesday, May 8 with any questions. More info...

May 02, 2024

Johnson County Department of Health and Environment is providing six walk-in vaccination clinics for incoming 7th and 11th graders only in June, July and August in Olathe and Mission. These clinics will help older students get caught up on required school immunizations before school starts. No appointment needed! English flyer. Spanish flyer.

These clinics are only for students who will be entering 7th or 11th grade in August 2024. All other ages can visit our walk-in immunization clinics in Olathe and Mission during regular business hours.

May 01, 2024

May 2024 Commodity Food Distribution at The Salvation Army (420 E Santa Fe St, Olathe, KS) will be Friday, May 24, from 9:00 am to 11:00 am. This is a drive up event, staff will come to your vehicle to verify eligibility. More info...

April 25, 2024

Johnson County Area Agency on Aging - Please join us in celebrating Older Americans Month with four Lunch and Learn events throughout May. In person space is limited for each event. Please call 913-715-8860 or email to RSVP for in person attendance. More info...

April 19, 2024

City of Olathe Housing Authority (200 W. Santa Fe Street, Olathe, KS 66061) will be opening their waiting list in May. More info...

March 15, 2024

Kansas Children's Service League has several child abuse prevention and strengthening families training topics scheduled for March, April and June 2024. These trainings are free and open for anyone to attend. Trainings listed above are all KDHE approved for child care licensing hours, and all participants will receive certificates of attendance (which can be submitted for BSRB and KDHE licensing). Registration is required. More info...

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Programs and Services

Read about the Programs and Services of Johnson County …

• Corrections • Court Services • Developmental Supports • Aging and Human Services • Mental Health
• Health and Environment • District Court Trustee • Library • Planning, Housing and Community Development

Johnson County Department of Corrections

Adult Intensive Supervision Program (ISP) - The Intensive Supervision Officer (ISO) utilizes Evidence Base Practices (EBP) in targeting interventions for the client/offender to address those needs that may cause the person to re-offend. Domains are identified from a validated instrument looking at dynamic aspects of a person life that can be impacted (i.e., changed). By assessing actuarial risk and employing positive reinforcement the ISO can provide constructive motivation for self change.

Adult Residential Center - The main objective of the Residential Center program is to reintegrate clients into the community as successful, productive citizens. The Residential Case Manager (RCM) would initiate collaboration with family members, treatment providers, employers and community resources so assist the client in their reintegration back into society.

Adult Therapeutic Community (TC) - The purpose of the Therapeutic Community (TC) is to reduce crowding in Kansas prisons by diverting probation condition violators to an intensive, long-term residential treatment setting.

Adult House Arrest - House Arrest officers routinely refer offenders to community based treatment, and monitor their compliance with any programming required. House Arrest Officers also maintain a high level of contact with: An offender's employer, an offender's family and any party that plays a significant role in an offender's life.

Juvenile Justice Authority Case Manager (JJA) - The case manager will meet with the juvenile as necessary and help guide the juvenile to a successful future, ideally to include reunification with the family. The supervision given by the case manager will include arranging for services for the juvenile and his/her family while the youth is in placement and upon his/her return home to help ensure the originating problem does not continue.

Juvenile Intensive Supervision Program (JISP) - The Intensive Supervision Officer initiates collaboration with schools, family members, employers, treatment providers and significant others. All clients participate in counseling, as directed by the court. They observe a curfew and are tested frequently for drug and alcohol use. Clients participate in community service, as well as in-house programs, such as Life skills, Offender Group, Anger Management, or Tobacco Free Teens.

Juvenile House Arrest - The program provides an alternative to incarceration. Juveniles are electronically monitored through random telephone calls and breathalyzers. House Arrest Officers also randomly visit the juvenile's home without notice.

Juvenile Intake and Assessment Center (JIAC) - The Juvenile Intake and Assessment Center is a collaborative effort of the Johnson County Department of Corrections, Johnson County Court Services, Kansas Children's Service League, Regional Prevention Center and Responsive Centers. During the intake and assessment process of youth, JIAC personnel use state mandated screening instruments and validated assessment instruments to identify risk and needs of the youth, and make referrals to appropriate services to the youth and families. At JIAC, youth are processed and/or booked as either a Child in Need of Care, Notice to Appear (NTA) cases, or law enforcement drop-offs. Community safety has to be carefully determined for each youth that is presented at JIAC regardless of the reason for the referral. Some of the services offered to youth and families include, case management, substance abuse, mental health services, family counseling and anger management.

Johnson County Court Services

Adult Supervision - Court Services Officers (CSOs) supervise individuals that have been placed on probation by the 10th Judicial District Courts. Within the department, there are six teams: Domestic Violence, Fraud/Forgery, Intensive Supervision, Drug, Sex Offenders, and Bond Supervision. While duties may vary, it is the CSO’s primary responsibility to ensure the client complies with all conditions of probation set forth by the respective District Court Judge.

Adult Pre-Sentence Investigation (PSI) - The PSI unit is responsible for the preparation of misdemeanor and felony pre-sentence investigation reports as ordered by the Johnson County District Court and in accordance with the Kansas Sentencing Guidelines. These reports include a complete compilation of the defendant's criminal history, comments from victims concerning sentencing and restitution, and an assessment of appropriate conditions should the defendant be placed on probation supervision.

Domestic Unit - Provides services and resources for families going through the divorce process or in post-divorce matters in the Johnson County District Court. These services include providing mediation for separated or divorce parents, preparing written reports (home studies) for the District Courts, leading an education program for parents raising children in two homes ("Solid Ground"), leading a court-ordered education program for high conflict families ("Higher Ground"), providing an environment where parent/child contact can occur with supervision ("Supervised Visitation"), and ensuring a safe transfer for children between parents ("Supervised Exchange Program").

Juvenile Diversion - Diversion is a program designed for first-time offenders charged with relatively minor offenses. Diversion is a privilege and not a right. If the youth's diversion is revoked, the youth may be found to be a juvenile offender and have a formal juvenile record. If all the requirements of the diversion are completed, the case will be dismissed.

Juvenile Probation - Court Services Officers (CSOs) ensure that the juveniles under supervision are abiding by the terms and conditions of their diversion/probation, as ordered by the District Court Judge. Cases are assigned to CSOs based on what school the juvenile attends. Additionally, CSOs may prepare pre-sentence reports and enforce special conditions of probation (e.g., Alcohol/Drug Evaluations and Treatment, Psychological Evaluations, Sex Offender Evaluations, Attendance of Specialized Groups, Community Service Work).

Johnson County Developmental Supports

Case Management - JCDS case managers help individuals gain access to needed services and offer an array of coordination supports including needs assessment, personal support planning, assistance in identifying and accessing funding options, planning for service transition, and advocacy. Case Management services promotes maximum independence and successful integration into community living, minimizes individual reliance on institutional services, and maintains accountability and continuity of services to individuals and families as long as services are required.

Day and Employment Services - JCDS offers a variety of on-site and community-based Day Service options for individuals with all levels of support needs:

• Subcontract (Center-Based) Employment - Subcontract (Center-Based) Employment is designed for people who desire consistent support and instruction while performing paid piece-rate work. Participants earn a wage based on productivity while completing important assembly, packaging, and other subcontract tasks at the Elmore Center.

• Supported Employment - Supported Employment offers full or part-time employment opportunities to individuals or to small groups of people with disabilities (generally 3-6) seeking work at local community businesses but who need on-going support. The workers are trained, supervised, and supported at the company's job site by a JCDS job coach and work among employees who are not disabled to fulfill contractual agreements.

• Community Employment - Community Employment places a person with a developmental disability in a job in the community business which best suits his/her abilities and preferences. Training is provided by a JCDS job coach at the work site to help the worker develop job skills and work-related procedures and behaviors. Support continues until the individual no longer depends on the job coach to perform assigned tasks or routines at an acceptable level.

• Life Enrichment Supports - Life Enrichment Supports offer a variety of leisure, social, therapeutic, and volunteer opportunites. It is especially designed for individulas who want a day program that includes opportunities for non-work as well as work-related activities.

Residential Services - - JCDS offers a wide variety of community living options ranging from fully supported to independent living settings:

• Supported Living Services - Supported Living Services respond to those individuals who need comprehensive, on-site staff support 24 hours per day in their homes shared with one to three other people with developmental disabilities. JCDS' Supported Living program provides these intensive supports while promoting as much independence as possible within individual abilities.

• Supervised Living Services - Supervised Living Services are offered for those who need daily assistance in their homes. Through training, supervision and assistance, this program promotes greater self-sufficiency in the tasks of daily living while reducing the amount of direct support needed from staff.

• Community Living Services - Community Living Services present a range of services for those who require less assistance - in his/her own home or in a community apartment. Part-time staff support is provided as needed to help the individual establish or maintain an independent lifestyle in the community.

Health Supports - JCDS offers a variety of professional services and supports necessary for people with disabilities to maintain health, expand functional abilities, and increase adaptive behavior:

• Nursing Services - Nursing Services at JCDS are provided by licensed nursing staff who are experienced with the developmental disability population. In addition to routine nursing tasks, nurses conduct wellness monitoring, develop health care plans, and provide staff training in such areas as exposure control and medication administration.

• Assistive Technology (AT) Services - Assistive Technology (AT) Services redefine "possibility" for people with severe and multiple disabilities by helping to overcome physical challenges. JCDS' AT specialists apply tools and equipment designed to develop, maintain or improve a person's ability to function in all aspects of life. The assistive technology team has demonstrated significant results in helping people achieve their desired lifestyle through the application of AT and modifications to their home and work environments.

Johnson County Aging and Human Services

Area Agency on Aging (AAA) - Includes the following programs and services:

• Private Care Management - Private care management focuses on assisting individuals age 60 and over to live independently in the community. Services include assessment of individual needs, development of an individualized plan of care and locating and establishing services.

• In-home Services - Services such as homemaking and bathing assistance are important supports for persons who can no longer independently meet all their own needs. Clients meet State eligibility guidelines for nursing home care but prefer community care.

• Nutrition Program - Meals on Wheels provides meals Monday through Friday to persons 60 and older who are homebound. Neighborhood Centers operate in eight locations throughout the county. Open from 9:00 a.m. to 1:00p.m. Monday through Friday, they provide a nutritious meal for 60+ older adults. Activities including exercise classes and games are also offered at each center. The CHAMPSS Program offers nutritious meals Monday through Friday at several Hy-Vee grocery food courts with more meal options and greater flexibility of meal times.

• Client Assessment Referral & Evaluation (CARE) Nursing Home Pre-Admission Screening - The AAA administers the CARE program, through which everyone seeking a permanent move to a Kansas nursing facility must be assessed.

• Aging Information & Referrals - The Johnson County Area Agency on Aging offers a single point of entry for services. Aging information specialists are your starting point for locating resources such as in-home services, congregate and home-delivered meals, transportation, legal assistance, insurance, housing, and more.

• Senior Health Insurance Counseling for Kansans (SHICK) - SHICK is a program offering older Kansans an opportunity to talk with trained community volunteers about Medicare and other health insurance programs. The program also provides assistance with accessing prescription drugs at reduced costs.

Accessibility - Includes the following programs and services:

• Case Management - Case management is assisting persons with a disability in assessing needs, finding available resources; and connecting them with those resources so they can live as independently as possible.

• In-home Services - A variety of in-home services is available to Johnson County residents with a disability who are 59 years of age or under to enable independent living.

• Catch-a-Ride - Connects people needing rides with volunteer drivers. Residents of Johnson County who are 60 and older, have a temporary or permanent disabling condition, or are in life transition (divorce, job loss, etc.) use Catch-a-Ride for transportation to and from medical appointments, service appointments, and other necessary travel.

Outreach - Multi-Service Outreach Centers provide a safety net for those in need and a means of moving beyond cycles of aid into self-reliance. We serve people in need of social services who live in geographic areas generally conforming with school districts.

Johnson County Mental Health Center

24 Hour Crisis Emergency Services - Professional clinical staff are on duty 24-hours-a-day to provide mental health emergency services.

Mental Health Services - Includes the following programs and services:

• Children Services - Family Focus serves children and youth with severe emotional and behavioral problems who are at risk of being hospitalized or placed away from their families. Services include case management, psychosocial groups, home-based family therapy, individual community support. and parental support.

• Adult Services - A comprehensive range of services for adults with severe and persistent mental illness, including ...
  • Case Management
  • Counseling
  • Peer Support
  • Vocational Services and Supported Education
  • Young Adult / Transition Services
  • Aging Services

Substance Use Services - Includes the following programs and services:

• Adolescent Center for Treatment (ACT) - is a 30-bed residential facility for adolescents experiencing problems due to a substance use disorder. The program is staffed 24 hours a day by licensed clinicians and youth care technicians and provides teens with a safe, trauma informed environment to begin their recovery.

• Adult Detoxification Unit (ADU) - is a 14-bed unit that assists individuals safely through the process of withdraw from alcohol or other drugs in a non-medical setting. ADU accepts admissions 24 hours a day, 7 days a week.

• Outpatient Services (Adolescent, Adult) - Outpatient services for those who are experiencing difficulty with both substance abuse and mental health issues.

Prevention Services - A prevention resource for communities, families and individuals interested in reducing the risk correlated with adolescent substance abuse. Provides training and education, information, problem identification and referral, and research based community development programs to local leaders.

Deaf Services - Provides specialized services for hearing impaired residents of Johnson County.

Johnson County Department of Health and Environment

WIC (Women, Infants and Children) - WIC is a nutrition program that provides nutrition and health education, healthy food and other services to pregnant and breastfeeding women, new moms, and kids under age 5.

Immunizations - Childhood immunizations, school immunization requirements, travel immunizations, and adult immunizations.

HIV Testing and STD Testing

Pregnancy Testing/Family Planning - Includes various reproductive health services in order to assist individuals or couples with the timing and spacing of pregnancies, to provide counseling and contraceptive services, to assist with infertility and identify other medical problems, and to improve knowledge about reproduction and the prevention of sexually transmitted diseases.

Prenatal and Postpartum Services - Skilled staff help meet the needs of both mother and baby prior to and following delivery (e.g., pregnancy testing and counseling, physical examinations, laboratory testing). In-home assessments, counseling and education are also available.

Targeted Case Management for Adolescents - "Empowering Futures" provides free case management for pregnant and parenting adolescents under the age of 21. A case manager will help with setting and reaching goals in several life areas (e.g., Daily Living Situations, Education and Training, Employment, Finance, Key Relationships, Parenting, Health, Empowerment).

Child Care Licensing - The Child Care Licensing Program works with all child care providers in Johnson County. According to Kansas Child Care Licensing Law, anyone providing care for children other than those related by blood, marriage, or adoption, must be licensed with the Kansas Department of Health and Environment.

Employment/Higher Education Physicals - Physical examinations for adults in order to attain employment or enroll in higher education.

Additional Services
• Outreach Nurse Home Visiting Program for Senior Adults
• Safe Kids Johnson County
• Blood Pressure Clinics
• Tuberculosis Testing
• Emergency Preparedness: Dispense Assist, Family Emergency Preparedness

Johnson County District Court Trustee

The Johnson County District Court Trustee's office is responsible for enforcement of all Johnson County support orders (e.g., child support, spousal support) as well as any other court orders referred to it by other courts. Hearing Officers within the Court Trustee's office preside over summary administrative hearings for enforcement and modification of child support/maintenance orders, enforcement of parenting time, enforcement of visitation orders, the establishment of support orders in limited cases, and birth certificate changes.

Johnson County Library

The Johnson County Library is so much more than a place to find a good book or DVD. It is even more than a place to read magazines and newspapers, use a computer, connect to a free wireless network, reserve a study or meeting room, or make things using 3D printer, laser cutter, sound booth, green room, and other tools. In fact, the library isn't just a place anymore — although it most certainly is still that — since it offers many of its services online now.

The Johnson County Library — both the thirteen physical, brick and mortar facilities and the digital, online library — is also a place where …
• Persons can get help developing a career and searching for a job (e.g., resume writing, interviewing, job searching)
• Kids can obtain help with homework
• Parents and caregivers can help children develop the six skills they need so that they are ready to read by age six
• Young kids can participate in events that make reading fun (e.g., Storytime, Books to Go Kits)
• Teens can get help with homework as well as submit stories/poems/photography/illustrations for publication, participate in Anime clubs, etc.

These are but a few of the free services offered by the Johnson County Library. For more information, visit Johnson County Library online.

Johnson County Planning, Housing and Community Development

Housing Services - Includes the following programs and services:

• Housing Authority - The Housing Authority administers the federally funded Section 8 Housing Choice Voucher program for the cities of De Soto, Edgerton, Gardner, Lenexa, Merriam, Mission, Overland Park, Prairie Village, Roeland Park, Shawnee, Spring Hill and Westwood areas, Leawood, Fairway, and Stillwell. The program provides subsidies to very low and extremely low income families, allowing them to locate decent, safe housing while maintaining their rental payments at an affordable level.

• Minor Home Rehabilitation - The Minor Home Rehabilitation Program assists eligible Johnson County homeowners with home repairs and provides limited accessibility modifications for eligible persons with a disability.

• Johnson County HOME Program - The HOME Program assists eligible Johnson County homeowners with rehabilitation of their homes to bring them into compliance with local housing codes (Housing Quality Standards).

Success Stories

Have a success story to share? Send us a message and we will post it here.

Please note that some of the stories below refer to My Resource Connection (MyRC) by its previous name, the Caseworker Resource Center (CRC).

Submitted by Kevin McGuire, Johnson County Mental Health

We were having a difficult time locating a high risk client after he unexpectedly walked out of our building. We had bad contact information. This client was high risk for self-harm and we considered this situation an emergency. We called 911 and asked LEO to search for this client. They were unsuccessful locating him at two addresses we had on file for the client. We found another address on MyRC and reported this to LEO. They found the client at this address and he was safely located and brought back to our building for continued safety assessments. Without MyRC, we may not have found the client.

Submitted by Corrie Steele, Johnson County Mental Health

Yesterday, MyRC played an integral part in reuniting a young woman with her mother, whom she had been out of contact with for years. This woman came into contact with MHC staff after she ended up at RSI having recently been released from jail with nowhere to go and stayed with a man she did not know for several days. She had no identification and had very few contacts. She was also struggling with mental health symptoms. Since engaging in services, she has been able to secure housing at Breakthrough House and has been working with staff at trying to obtain identification so she could apply for such things as food stamps, disability or even a job. Staff had been working on trying to locate her mother and even her probation officer was joining in on the search. While reviewing her records for data purposes, I became aware of the search for her mother and opted to try a little digging on my own. I was able to locate her mother’s name in her old file which I then plugged into MyRC. Fortunately, her mother had recent contact with another county entity and her address and phone number was located. This was passed on to staff that was working with the consumer (who happened to be meeting with her at the time I sent my email) and she was able to reconnect with her mother after years of not knowing how to contact her. Not only will she be seeing her mother tomorrow for the first time in years, but her mother will be able to bring documentation to her that will help this young lady get identification so she can move forward with connecting to needed supports … all because of MyRC.

Submitted by Kay Lowe, Johnson County Human Services

Yesterday I had a client in for utility assistance and she was looking for a part time job to help pay her bills. I showed her the MyRC site and how to use it. Today I met with her again & she said she already has a job interview from one of the jobs she saw on the MyRC site. I told her to give me a follow up call, if she gets the job.

Submitted by Mary Taylor, Johnson County Health and Environment

Jo Beth recently helped a handicapped gentlemen in Mission. He was wheelchair bound, had trouble communicating and he was homeless. Jo Beth was so kind to sit with him to see what services he needed. Information from MyResource Connection was used to get the gentleman the necessary services he desperately needed. Jo Beth has a heart of gold and always provides excellent customer service. Thanks Jo Beth for your committment to public service!

Submitted by Amber Huff, Wyandotte County Corrections

I recently had a Client in desperate need of assistance with funds to replace his Driver's License as he could not obtain employment with his expired one. I referred him to Avenues to Life who welcomed him with open arms, and provided him with voucher funds to pay for this identification piece. Now he can apply for jobs with proper identification to help decrease this barrier he had against him. He is very thankful for Avenues to Life for assisting him so he can now obtain a job. Please check out Avenue of Life

Submitted by Becky Carlton, Johnson County Library

I helped a library patron find area homeless shelters. Thank you so much for this valuable resource!

Submitted by Amber Huff, Wyandotte County Corrections

I recently had a young male who was coming out of jail and needed warmer winter clothing. I reached out to MyRC and found Avenue of Life. I contacted them with my Client's sizes and they filled 4 trash bags full of clothes from their thrift store. They even included hygiene items. They even advised if upon release this individual needed further services to contact them or come by their location for further needs. My Client's response was "This agency has completed exceeded my expectations". Please check out Avenue of Life as they are willing to help out the neediest of the neediest, and welcome anyone with open arms, as they are trying to bridge the gaps.

Submitted by Becky Carleton, Johnson County Library

I helped a library patron find adult literacy programs.

Thank you.

Submitted by Patricia Daniels, Johnson County Court Services

My sister is a nurse practioner at Children’s Mercy Hospitals Main Campus. We were talking about resources and that there were several new social workers at the hospital and they were struggling with finding resources for families. I told her about My RC and sent her a link to share and utilize. She has told me that they are thrilled with the resource and using it and are very thankful.

Just wanted to let you all know that this tool is able to help in all walks.

Submitted by Melinda McCarty, Johnson County Community Corrections

The new RC updates (Oxford House Listings search & Lenexa Municipal Court Records search) are great features & will be very helpful. Just wanted to say "thank you" for adding these tools & for all the work that the CRC team does. This is an awesome resource & I use it daily!

Submitted by Amber Huff, Wyandotte County Community Corrections

I recently had a Client that her Son commited suicide. Due to her mental state, I found free Counseling services to refer her too, and free safety net clinics for medications. She is now attending regular individual free Counseling sessions with Licensed Counselors and has also got her Daughter-In-Law involved in the free individual counseling as well. Additionally, My Client got involved with the Medical Clinic and is receiving medications at no cost. My Client reports that both herself and her Daughter-In-Law are doing well and feel so much better. Thanks to MyRC for the wonderful referals, My Client and her Family are back on the road to recovery.

Submitted by Becky Carleton, Johnson County Library

I'm a librarian at the Johnson County Library. I helped a patron looking for a list English as a second language classes. I found a list of resources here. Thank you!

Submitted by Melinda McCarty, Johnson County Department of Corrections

I recently met with a client who is coping with several medical issues. She expressed an interest in wanting to try physical therapy, but had not looked into it any further due to the cost associated. We utilized the CWRC to find companies that provide physical therapy and accept Medicaid. The client followed up with this information on their own and now has an appointment scheduled for their first PT session.

Submitted by Kim Winsor, Johnson County Human Services Department

I had a client that needed some furniture and when I looked up options in the CRC I found Hope Faith Ministries. I called them and their VM asked a CMGR to fax a letter confirming need, items and contact info for client to them. I faxed them that Friday and they delivered the needed items this past weekend. The client is very happy – she received a mattress, box springs, couch and recliner. When you call, the VM states delivery will take up to 6 wks, but this was very fast? She stated the items are in good condition and she is very satisfied.

Submitted by Lamar Delt, Johnson County Department of Corrections

I have a client who will be time serving tomorrow. However, he doesn’t have place to go or plans for food. I looked on the CRC. We found Shelter on CRC and he now has a place to go. We also found Catholic Charities and he will be meeting with them tomorrow to set up food vouchers and will get help with rent payment assistance after he finds an apartment.

Submitted by Dino Callahan, Johnson County Department of Corrections

I was meeting with one of my clients last week, he told me that he was staying at a friend’s house because he could not afford to pay his electrical bill for Kansas City Power & Light. The house arrest client stated that he feels he is in a bad environment and his friends do not respect that he is on House Arrest and are doing whatever they want at this house. I looked up several programs for the client and gave him numbers and people to call through the CRC and when meeting with the defendant this week he was able to move back home and his power at his home was turned on and the client stated that he was able to call the Johnson County Outreach program and the client stated that he paid $200 out of a $600 bill to have the electricity back on with the help of the Outreach program. The client stated that he was very grateful and surprised that we were able to help him.

Submitted by Barb Thompson, Johnson County Public Health Department

A female client of mine has been bed ridden for over 15 years with a benign brain tumor. Her spouse can transfer her to a wheelchair, but has limited finances and is unable to afford a wheelchair van. I found under CRC, transportation resources for a wheelchair van. The client’s family rented it for a day and took her out on outings (Walmart, visiting her mother in a nursing home). She was so happy to get out of the house and will use “Lift Lenexa” again. Thanks CRC!

Submitted by Melinda McCarty, Johnson County Department of Corrections

As a new Intensive Supervision Officer (ISO), I just received training on the Caseworker Resource Center this morning. I also met with my first client for the first time this afternoon. I was able to provide her with information about an upcoming job fair geared towards women (posted under the news section), as well as resource information for KC’s Medicine Cabinet to help with her medication. It was very helpful to have this information so readily available to provide the client.

Submitted by Pat Pickett, Johnson County Public Health Department

I was so happy to see the CRC News item today about an upcoming free dental clinic. I had just been to see a new prenatal client this afternoon and her husband was having a toothache and had been in pain for 1-2 days. I called him with this information and he is going to take advantage of the opportunity. He plans to go on Saturday and have his tooth extracted. Thanks again.

Submitted by Chris Montgomery, Johnson County Human Services Department

At the Multi-Service Center, I was working with a laid-off client who had experience in the crane business and was looking for a job. I knew I could look up jobs through the CRC resources. I clicked the job link that was included in his data to search for jobs. I helped him fill out the job application and update his resume, then uploaded the resume to the job site. By the time the client got home, he had a telephone message from the prospective employer, asking him to fax more information. I don’t know how it turned out, but the CRC helped him get a foot in the door!

Submitted by MaryJo Davis, Johnson County Mental Health Center

The recent news item concerning helping clients with professional clothing was very helpful. I took one client and she got some great things. Thanks.

Submitted by Barb Thompson, Johnson County Public Health Department

I recently saw an 84 year old lady who recently became a paraplegic and her spouse was the main caregiver. I gave him "Caregiver" information from the CRC. Also, they wanted to know if I knew anyone that “puts” in elevators in residential homes. Well, I thought surely, it won’t be on CRC. And to my surprise, I found two resources that actually do that. So, you never know. I am thankful I was able to help them.

Submitted by Nancy Hart Kline, Counselor at Leawood Middle School

Thank you so much for getting us trained on the CRC. Yesterday I used it twice in working with parents and was able to do in minutes what usually would have taken hours! Excellent resource!

Submitted by Kevin McGuire, Johnson County Mental Health Center

Through the Caseworker Resource Center I helped a client (who lives in Johnson County) find a bed even though the info in the CRC said "Jackson County residents only". We called anyway and they were able to help my client; all we had to do was go pick it up. That was my client’s only goal and we were able to meet it.

Submitted by Kevin McGuire, Johnson County Mental Health Center

The CRC helped me get connected to the Probation Office on 87th Street. The client wouldn’t give me the information and I looked them up in the CRC and got it. It was really beneficial.

Submitted by Jessica Murphy, Johnson County Mental Health Center

When I get back to the office after meeting with a client, I use the CRC to look up resources for them.

Submitted by Jeff Stiefvater, Johnson County Mental Health Center

I had a new client in need of homeless housing options. The CRC was very helpful to be able to find the phone numbers for the homeless shelters quickly.

Submitted by Charlie Clement, Johnson County Mental Health Center

I have had multiple times when I have looked up new referrals in the CRC and learned about criminal charges and which probation officer they were working with. Also, it is convenient to have all contact information in one place.

Submitted by David Hall, Johnson County Department of Corrections

The Caseworker Resource Center is the best tool I have to serve my clients.

Submitted by Jay Leak, Johnson County Human Services Department

I received a release of information from Minnesota regarding a client who supposedly received services from Johnson County. He was too young to be served by the Area Agency on Aging where I work. Our Accessibility program had no record of him. We got on the Caseworker Resource Center to see what department had worked with him so we could redirect the request. From what we learned he had not been served by one of the participating departments. This was helpful to us as we tried to track down his records.

Submitted by Christina Jordan, Johnson County Human Services Department

I did an assessment with a client who lost her husband and she was looking for grief resources. I printed out a map of several grief groups in her area with directions. She called me and let me know she attended a group and liked it.

Submitted by Pam Owens, Johnson County Human Services Department

Question: How do two people, who both have physical and developmental disabilities, move from a second floor apartment to a more accessible first floor apartment?

Answer: With a whole lot of help!

Fred (not his real name, of course) and Ethel (ditto) have lived in their apartment since 1991. Since that time, Fred has developed heart trouble, and Ethel has had brain surgery as well as difficulty walking. Living on the second floor of a building with very steep stairs has not been easy, and everyday tasks such as doing laundry in the common laundry area in the basement and bringing in groceries became overwhelming. When Ethel recently spent several months in a nursing center for mobility rehabilitation, it became clear that something had to change.

Fred receives services from the Human Services Department Accessibility Program, while Ethel is a Johnson County Developmental Supports client. Both have been receiving home delivered meals and homemaking services from Human Services for some time, but further cooperation was now needed.

The case managers from both programs have assisted with this move: JCDS found an apartment complex where several of their clients already live, and their HSD case manager assisted with the paperwork required for the move. HSD also provided a volunteer to help them pack and unpack. When Fred's case manager called to ask if the volunteer had been helpful, Fred, who is rarely positive about anything (due to his developmental issues), said, "Oh my heavens, did she! I never saw someone so strong! For a woman!" and went on for several minutes about how much he appreciated her help!

JCDS also found funding to pay for movers and the move has been accomplished successfully. Fred and Ethel love their new place, and slowly but surely, they are settling in. This achievement could not have happened, however, without teamwork between Johnson County agencies.

Submitted by Chris Schneweis, Johnson County Department of Corrections

I am usually the one asking staff for stories about how the CRC assisted them with working with clients. Well, this time, I'm the one who has a story to share about an interesting resource that I found on the CRC. I referred one of my clients to an agency called "Family Conservancy" and they are assisting him with a car loan.

It's very interesting how it works. First off, it's for "single parent" only, who have bad credit or no credit. The loan is up to $6K dollars and the interest rate is only 8%.

Now, here is the interesting part. They put a "kill switch" system on the engine and if the individual doesn't make their payments, they turn the car off and render it inoperable. However, they don't repo the car, they just work with the individual to make the payment, at which point they turn the car back on. Also, to get approval, the person has to go through budgeting classes and provided all the necessary documentation (proof of employment, utility bills, rent expenses, etc.).

Good resource that I never even knew existed until I sent my client there.

Submitted by Linda Rogers, Johnson County Human Services Department

A recently paroled felon who applied for rent assistance, but failed to explain why he had been unemployed for several years (he was in prison on fraud and theft charges). This made it clear that he would not qualify for the rent assistance!

Submitted by Christina Jordan, Johnson County Human Services Department

When clients call me to complain (usually about a fund that is depleted or that they have maxed out their service for the year) I can look them up on MAAC and CRC and do some problem solving with them, referring to additional resources and e-mailing or mailing the information as a follow up to good customer service.

Submitted by Stevie Morris, Johnson County Human Services Department

The CRC has helped me identify consumers who have a case manager in the system already. Saved me lots of time not to duplicate resources. Also gives me a name of someone that I can tell consumer to approach.

Submitted by Chris Schneweis, Johnson County Department of Corrections

I was contacted today by a Child Care Facilities Specialist with Public Health regarding a Corrections client. She found the individual in the CRC and had received a complaint that he might be living in a daycare setting. The case manager contacted me with the initials and the System ID. We talked, and I was able to provide her with the offender's conviction information. Come to find out, his conviction does prohibit him from living in a daycare and they are going to investigate.

Submitted by Nanette Bales and Christina Jordan, Johnson County Human Services Department

We staffed a case together - although it appeared the household qualified, something about their story did seem right to her (good professional gut instinct). We looked the clients up on CRC and found discrepancies in their information.

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